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Privacy Policy

Effective Date: 2025-01-01

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At Trinordic, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK GDPR.

1. Information We Collect

We collect the following personal data when you interact with our website or services:

  • Email Address: When you sign up to receive promotions, news, or updates, when you contact us for customer support, or when you register your product.

  • Name: (Optional) If you choose to provide it for personalization purposes.

  • Other Information: Any data you choose to provide when filling out forms, such as during customer support inquiries or product registration.

2. How We Use Your Data

We use your personal data for the following purposes:

  1. To Send Marketing Communications: This includes promotional emails, newsletters, and updates about our products, services, and special offers.

  2. To Improve Our Services: By analyzing interactions with our communications, we aim to enhance user experience.

  3. To Provide Support: If you contact us, we use your data to respond to your inquiries and provide assistance.

  4. Compliance: To comply with legal obligations and protect our legal rights.

3. Lawful Basis for Processing

Under GDPR, we rely on the following lawful bases for processing your personal data:

  • Consent: You provide explicit consent when you sign up to receive marketing communications, contact us for customer support, or register your product.

  • Legitimate Interests: For activities such as responding to customer inquiries or analyzing our marketing effectiveness.

4. How We Protect Your Data

We implement appropriate technical and organizational measures to ensure the security of your personal data, including:

  • Encrypted data transfer (SSL/TLS) on our website.

  • Secure storage of personal data in protected databases.

  • Restricted access to personal data by authorized personnel only.

5. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Third-party providers who help us send emails and manage our marketing campaigns (e.g., email marketing platforms). These providers are GDPR-compliant.

  • Legal Authorities: When required to comply with legal obligations.

6. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.

  • Verification that the receiving entity complies with GDPR-equivalent standards.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request access to the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data ("Right to be Forgotten").

  • Right to Restrict Processing: Limit how we process your data under certain circumstances.

  • Right to Data Portability: Receive your data in a structured, commonly used format.

  • Right to Object: Object to the processing of your data for direct marketing purposes.

  • Right to Withdraw Consent: Withdraw your consent at any time.

To exercise any of these rights, please contact us at hello@trinordic.se

8. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you unsubscribe from our communications, your data will be securely deleted or anonymized.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to improve user experience and analyze traffic. For more information, please see our Cookie Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. The "Effective Date" at the top of this policy indicates the latest revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@trinordic.se
Postal Address: Fagerhultsvägen 75, 438 98 Hindås Sweden

By using our website and providing your personal data, you agree to this Privacy Policy.

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