Privacy policy

Privacy Policy – Trinordic AB
Effective from: 2026-04-14

Trinordic AB (company reg. no. 559211-6452), Fagerhultsvägen 75, 438 98 Hindås, is responsible for the processing of your personal data on this website.
Contact: hello@trinordic.se

We value your privacy and process your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how your data is collected, used, and shared when you visit our website or make a purchase.

1. Use of Shopify

Our online store is powered by Shopify. Shopify provides the technical platform, hosting, payment processing, and IT infrastructure required to operate our e-commerce business.

This means certain personal data is processed by Shopify on our behalf, such as:

• Order information
• Customer details
• Payment information (securely handled via Shopify Payments / Klarna)
• Technical data about your visit
• Cookies and device data

Shopify acts as our data processor and uses subprocessors. Shopify may also act as a data controller for certain processing activities (e.g., security, fraud prevention, and platform operation).

Shopify privacy policy:
https://www.shopify.com/legal/privacy

2. International Transfers

As Shopify is an international company, your personal data may be processed outside the EU/EEA (e.g., Canada or the USA).

Shopify uses appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Other GDPR-compliant protections

3. Personal Data We Collect

We may collect:

Contact details
Name, address, email, phone number

Order & payment information
Order history, delivery details, payment data
(Card details are handled securely by Shopify/Klarna and never shared with us)

Technical data
IP address, device info, browser, cookies

Communication
Information you provide when contacting us

4. Why We Process Your Data

We process personal data to:

• Fulfill orders and deliveries
• Process payments
• Handle customer service and complaints
• Comply with legal obligations
• Improve our website and services
• Manage cookies and analytics
• Send marketing (only with consent)

Legal basis: contract, legal obligation, consent, legitimate interest

5. Data Sharing

We only share data with:

• Shopify
• Payment providers (Shopify Payments / Klarna)
• Logistics partners
• IT/service providers

We never sell your data.

6. Cookies

We use cookies for functionality, analytics, and user experience.

7. Data Retention

• Orders: 7 years
• Customer service: up to 24 months
• Marketing: until consent is withdrawn
• Cookies: per cookie duration

8. Your Rights

You have the right to:

• Access your data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• File complaints with the Swedish Authority for Privacy Protection

9. Security

We and Shopify use appropriate technical and organizational safeguards.

10. Changes

Updates are published on this page.